{"id":6335,"date":"2025-07-03T10:22:03","date_gmt":"2025-07-03T10:22:03","guid":{"rendered":"https:\/\/moodnordic.se\/?page_id=6335"},"modified":"2025-07-03T10:22:03","modified_gmt":"2025-07-03T10:22:03","slug":"integritetspolicy","status":"publish","type":"page","link":"https:\/\/moodnordic.se\/en\/integritetspolicy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<h1>\n<h3 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h3>\n<\/h1>\n<div>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">It is important to us at Mood Nordic that you feel safe with how we handle your personal data. We process your data responsibly and transparently in accordance with Swedish and European data protection legislation (GDPR). Here we describe what data we collect, why we collect it, how we use it and what rights you have.<\/div>\n<h2>What data do we collect?<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">We collect personal data when you:<\/div>\n<ul>\n<li>Become our customer<\/li>\n<li>Contacting us by email, phone, website, social media or other channels<\/li>\n<li>Using our services or placing an order<\/li>\n<\/ul>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">The personal data we may collect are:<\/div>\n<ul>\n<li>Name<\/li>\n<li>E-mail address<\/li>\n<li>Telephone number<\/li>\n<li>Address<\/li>\n<li>Payment details (invoice information, bank account number)<\/li>\n<li>Information on goods\/services ordered<\/li>\n<li>Data from customer surveys and analysis (e.g. purchase history)<\/li>\n<\/ul>\n<h2>Why do we collect your data?<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">We process your personal data in order to:<\/div>\n<ul>\n<li>Fulfilling contracts and delivering services\/products<\/li>\n<li>Managing orders and payments<\/li>\n<li>Improving our services and customer experience<\/li>\n<li>Send relevant information and offers<\/li>\n<li>Meeting legal requirements (e.g. bookkeeping and accounting)<\/li>\n<li>Follow up on customer relations and conduct customer surveys<\/li>\n<\/ul>\n<h2>Legal basis for processing<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">We process your personal data on the basis of:<\/div>\n<ul>\n<li>Performance of contracts<\/li>\n<li>Legal obligation<\/li>\n<li>Legitimate interest (e.g. marketing, customer service)<\/li>\n<li>Consent (for certain types of marketing or when required by law)<\/li>\n<\/ul>\n<h2>How do we use your data?<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">All data is used to deliver our services, improve our products and give you as a customer the best possible service. The data can also be used for statistics, quality work and marketing.<\/div>\n<h2>Cookies and tracking<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">We use cookies on moodnordic.se to improve your experience, analyze traffic and personalize content. Cookies are small text files that are stored on your device. You can manage or delete cookies yourself in your browser.<\/div>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">Examples of cookies we use:<\/div>\n<ul>\n<li>Necessary cookies for the website to function<\/li>\n<li>Analytics cookies (e.g. Google Analytics) to understand how the website is used<\/li>\n<li>Marketing cookies to display relevant offers<\/li>\n<\/ul>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">When you visit our website for the first time, you will be given the choice to accept cookies or to manage your settings.<\/div>\n<h2>Social media<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">Our social media presence (e.g. LinkedIn, Instagram) is managed during office hours. Personal information sent to us via direct messages is handled in the same way as if you contact us by email. Public comments that violate privacy or contain sensitive information may be removed without prior notice.<\/div>\n<h2>Who has access to your data?<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">Only authorized personnel at Mood Nordic and our partners (e.g. suppliers, IT services) have access to your data and only to the extent necessary to perform their duties. All partners are subject to data protection and confidentiality agreements.<\/div>\n<h2>How long do we keep your data?<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">We keep your data for as long as you are a customer and for as long as required by law (e.g. the Accounting Act). After that, the data is deleted or anonymized.<\/div>\n<h2>Your rights<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">You have the right to:<\/div>\n<ul>\n<li>Request an extract from the register and see what data we process about you<\/li>\n<li>Requesting correction of incorrect or incomplete data<\/li>\n<li>Request deletion of data (if no longer needed or if processing is illegal)<\/li>\n<li>Request restriction of processing<\/li>\n<li>Object to processing based on legitimate interest<\/li>\n<li>Withdrawing consent (if processing is based on consent)<\/li>\n<\/ul>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">Do you want to exercise any of these rights? Contact us and we will help you!<\/div>\n<h2>Contact us<\/h2>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">Do you have questions about how we handle personal data, want to request an extract from the register or have comments? Please contact us:<\/div>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\"><strong>Mood Nordic AB<\/strong><br \/>E-mail: <span>support@moodnordic.se<\/span><br \/>Phone:+46 8 80 08 08<br \/>Address: <span>Radiov\u00e4gen 2, 135 48 Tyres\u00f6<\/span><\/div>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\">You also have the right to contact the Data Protection Authority (DPA) if you have a complaint about our processing of personal data.<\/div>\n<hr \/>\n<div class=\"mb-2 whitespace-pre-line last:mb-0\"><strong>Last updated: 3.7.2025<\/strong><\/div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h3 class=\\\"elementor-heading-title elementor-size-default\\\">Integritets\\u00adpolicy<\\\/h3>\",\"title_element\":\"h1\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Det \\u00e4r viktigt f\\u00f6r oss p\\u00e5 Mood Nordic att du k\\u00e4nner dig trygg med hur vi hanterar dina personuppgifter. Vi behandlar dina uppgifter ansvarsfullt och transparent i enlighet med svensk och europeisk dataskyddslagstiftning (GDPR). H\\u00e4r beskriver vi vilka uppgifter vi samlar in, varf\\u00f6r vi samlar in dem, hur vi anv\\u00e4nder dem och vilka r\\u00e4ttigheter du har.<\\\/div>\\n\n\n<h2>Vilka uppgifter samlar vi in?<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vi samlar in personuppgifter n\\u00e4r du:<\\\/div>\\n\n\n<ul>\\n\n\n<li>Blir kund hos oss<\\\/li>\\n\n\n<li>Kontaktar oss via e-post, telefon, webbplats, sociala medier eller andra kanaler<\\\/li>\\n\n\n<li>Anv\\u00e4nder v\\u00e5ra tj\\u00e4nster eller g\\u00f6r en best\\u00e4llning<\\\/li>\\n<\\\/ul>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">De personuppgifter vi kan samla in \\u00e4r:<\\\/div>\\n\n\n<ul>\\n\n\n<li>Namn<\\\/li>\\n\n\n<li>E-postadress<\\\/li>\\n\n\n<li>Telefonnummer<\\\/li>\\n\n\n<li>Adress<\\\/li>\\n\n\n<li>Betalningsuppgifter (fakturainformation, bankkontonummer)<\\\/li>\\n\n\n<li>Information om best\\u00e4llda varor\\\/tj\\u00e4nster<\\\/li>\\n\n\n<li>Uppgifter fr\\u00e5n kundunders\\u00f6kningar och analyser (t.ex. k\\u00f6phistorik)<\\\/li>\\n<\\\/ul>\\n\n\n<h2>Varf\\u00f6r samlar vi in dina uppgifter?<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vi behandlar dina personuppgifter f\\u00f6r att:<\\\/div>\\n\n\n<ul>\\n\n\n<li>Fullf\\u00f6lja avtal och leverera tj\\u00e4nster\\\/produkter<\\\/li>\\n\n\n<li>Administrera best\\u00e4llningar och betalningar<\\\/li>\\n\n\n<li>F\\u00f6rb\\u00e4ttra v\\u00e5ra tj\\u00e4nster och kundupplevelse<\\\/li>\\n\n\n<li>Skicka relevant information och erbjudanden<\\\/li>\\n\n\n<li>Uppfylla lagkrav (t.ex. bokf\\u00f6ring och redovisning)<\\\/li>\\n\n\n<li>F\\u00f6lja upp kundrelationer och genomf\\u00f6ra kundunders\\u00f6kningar<\\\/li>\\n<\\\/ul>\\n\n\n<h2>Laglig grund f\\u00f6r behandling<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vi behandlar dina personuppgifter med st\\u00f6d av:<\\\/div>\\n\n\n<ul>\\n\n\n<li>Fullg\\u00f6rande av avtal<\\\/li>\\n\n\n<li>R\\u00e4ttslig f\\u00f6rpliktelse<\\\/li>\\n\n\n<li>Ber\\u00e4ttigat intresse (t.ex. marknadsf\\u00f6ring, kundservice)<\\\/li>\\n\n\n<li>Samtycke (vid vissa typer av marknadsf\\u00f6ring eller n\\u00e4r s\\u00e5 kr\\u00e4vs enligt lag)<\\\/li>\\n<\\\/ul>\\n\n\n<h2>Hur anv\\u00e4nder vi dina uppgifter?<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">All data anv\\u00e4nds f\\u00f6r att kunna leverera v\\u00e5ra tj\\u00e4nster, f\\u00f6rb\\u00e4ttra v\\u00e5ra produkter och ge dig som kund b\\u00e4sta m\\u00f6jliga service. Uppgifterna kan ocks\\u00e5 anv\\u00e4ndas f\\u00f6r statistik, kvalitetsarbete och marknadsf\\u00f6ring.<\\\/div>\\n\n\n<h2>Cookies och sp\\u00e5rning<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vi anv\\u00e4nder cookies p\\u00e5 moodnordic.se f\\u00f6r att f\\u00f6rb\\u00e4ttra din upplevelse, analysera trafik och anpassa inneh\\u00e5ll. Cookies \\u00e4r sm\\u00e5 textfiler som lagras p\\u00e5 din enhet. Du kan sj\\u00e4lv hantera eller radera cookies i din webbl\\u00e4sare.<\\\/div>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Exempel p\\u00e5 cookies vi anv\\u00e4nder:<\\\/div>\\n\n\n<ul>\\n\n\n<li>N\\u00f6dv\\u00e4ndiga cookies f\\u00f6r att webbplatsen ska fungera<\\\/li>\\n\n\n<li>Analyscookies (t.ex. Google Analytics) f\\u00f6r att f\\u00f6rst\\u00e5 hur webbplatsen anv\\u00e4nds<\\\/li>\\n\n\n<li>Marknadsf\\u00f6ringscookies f\\u00f6r att visa relevanta erbjudanden<\\\/li>\\n<\\\/ul>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">N\\u00e4r du bes\\u00f6ker v\\u00e5r webbplats f\\u00f6rsta g\\u00e5ngen f\\u00e5r du v\\u00e4lja om du accepterar cookies eller vill hantera dina inst\\u00e4llningar.<\\\/div>\\n\n\n<h2>Sociala medier<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">V\\u00e5r n\\u00e4rvaro p\\u00e5 sociala medier (t.ex. LinkedIn, Instagram) administreras under kontorstid. Personlig information som skickas till oss via direktmeddelanden hanteras p\\u00e5 samma s\\u00e4tt som om du kontaktar oss via e-post. Publika kommentarer som kr\\u00e4nker integritet eller inneh\\u00e5ller k\\u00e4nslig information kan tas bort utan f\\u00f6rvarning.<\\\/div>\\n\n\n<h2>Vem har tillg\\u00e5ng till dina uppgifter?<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Endast beh\\u00f6rig personal p\\u00e5 Mood Nordic och v\\u00e5ra samarbetspartners (t.ex. leverant\\u00f6rer, IT-tj\\u00e4nster) har tillg\\u00e5ng till dina uppgifter och endast i den utstr\\u00e4ckning som kr\\u00e4vs f\\u00f6r att utf\\u00f6ra sina arbetsuppgifter. Alla samarbetspartners omfattas av avtal om dataskydd och sekretess.<\\\/div>\\n\n\n<h2>Hur l\\u00e4nge sparar vi dina uppgifter?<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vi sparar dina uppgifter s\\u00e5 l\\u00e4nge du \\u00e4r kund hos oss och s\\u00e5 l\\u00e4nge det kr\\u00e4vs enligt lag (t.ex. bokf\\u00f6ringslagen). D\\u00e4refter raderas eller anonymiseras uppgifterna.<\\\/div>\\n\n\n<h2>Dina r\\u00e4ttigheter<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Du har r\\u00e4tt att:<\\\/div>\\n\n\n<ul>\\n\n\n<li>Beg\\u00e4ra registerutdrag och f\\u00e5 insyn i vilka uppgifter vi behandlar om dig<\\\/li>\\n\n\n<li>Beg\\u00e4ra r\\u00e4ttelse av felaktiga eller ofullst\\u00e4ndiga uppgifter<\\\/li>\\n\n\n<li>Beg\\u00e4ra radering av uppgifter (om de inte l\\u00e4ngre beh\\u00f6vs eller om behandlingen \\u00e4r olaglig)<\\\/li>\\n\n\n<li>Beg\\u00e4ra begr\\u00e4nsning av behandling<\\\/li>\\n\n\n<li>Inv\\u00e4nda mot behandling som sker med st\\u00f6d av ber\\u00e4ttigat intresse<\\\/li>\\n\n\n<li>\\u00c5terkalla samtycke (om behandling sker med st\\u00f6d av samtycke)<\\\/li>\\n<\\\/ul>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Vill du ut\\u00f6va n\\u00e5gon av dessa r\\u00e4ttigheter? Kontakta oss s\\u00e5 hj\\u00e4lper vi dig!<\\\/div>\\n\n\n<h2>Kontakt<\\\/h2>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Har du fr\\u00e5gor om hur vi hanterar personuppgifter, vill beg\\u00e4ra registerutdrag eller har synpunkter? Kontakta oss:<\\\/div>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\"><strong>Mood Nordic AB<\\\/strong><br \\\/>E-post: <span>support@moodnordic.se<\\\/span><br \\\/>Telefon:+46 8 80 08 08<br \\\/>Adress: <span>Radiov\\u00e4gen 2, 135 48 Tyres\\u00f6<\\\/span><\\\/div>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\">Du har \\u00e4ven r\\u00e4tt att kontakta Integritetsskyddsmyndigheten (IMY) om du har klagom\\u00e5l p\\u00e5 v\\u00e5r behandling av personuppgifter.<\\\/div>\\n\n\n<hr \\\/>\\n\n\n<div class=\\\"mb-2 whitespace-pre-line last:mb-0\\\"><strong>Senast uppdaterad: 3.7.2025<\\\/strong><\\\/div>\",\"margin\":\"default\"}}]}]}]}],\"version\":\"4.3.10\"} --><\/p>","protected":false},"excerpt":{"rendered":"<p>Integritets\u00adpolicy Det \u00e4r viktigt f\u00f6r oss p\u00e5 Mood Nordic att du k\u00e4nner dig trygg med hur vi hanterar dina personuppgifter. Vi behandlar dina uppgifter ansvarsfullt och transparent i enlighet med svensk och europeisk dataskyddslagstiftning (GDPR). H\u00e4r beskriver vi vilka uppgifter vi samlar in, varf\u00f6r vi samlar in dem, hur vi anv\u00e4nder dem och vilka r\u00e4ttigheter [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6335","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/pages\/6335"}],"collection":[{"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/comments?post=6335"}],"version-history":[{"count":4,"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/pages\/6335\/revisions"}],"predecessor-version":[{"id":6340,"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/pages\/6335\/revisions\/6340"}],"wp:attachment":[{"href":"https:\/\/moodnordic.se\/en\/wp-json\/wp\/v2\/media?parent=6335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}