Messaging On-hold - MOOD:Nordic

KEEP CALLERS ENGAGED WITH EFFECTIVE ON-HOLD MESSAGING

Silence can mean lost opportunities. Transform on-hold moments into a productive experience with Mood’s Messaging On Hold. Reduce call drop-offs, boost sales, and captivate callers with our strategic on-hold solutions.

Raise awareness of your products and services
Manage call flow and share business hours
Enhance employee efficiency
Feature promotions and support marketing initiatives
Encourage visits to your website

HOW IT WORKS

Transform your customer interactions with Mood’s tailored marketing solutions. From showcasing new offers to enhancing your brand’s ambiance, we create engaging on-hold experiences that resonate with your audience.

#1 Collaboration

Our creative team partners with you to develop your project. We offer voice talent in Swedish, Norwegian, and English to ensure your message aligns perfectly with your brand.

#2 Create

Our skilled copywriters craft your script, and our professional voice talent and sound designers record the on-hold messages to meet your specifications.

#3 Review

Before finalizing, we send you a preview for your review. You can approve the messages or request adjustments to ensure they meet your expectations.

#4 #Production

Once approved, our brand messaging team delivers the finished product for on-hold use, and we help integrate the production into your phone system.

85 %

of callers prefer engaging on-hold messages rather than being left in silence.

– Cellular Marketing Magazine

16 %

of callers go on to make a purchase based on the information they hear while on hold.

– Maximarketing

40 %

boost in caller retention when on-hold messaging is being played.

– US West

CONNECT WITH US

Elevate your on-hold experience through the power of messaging.